When clients forget to silence their phones

Ever had that moment during a massage when a client’s ringtone blares like it’s at a concert? It’s like an unwanted zen moment, but we all just try to keep our smiles while the therapist does their best to maintain a tranquil vibe. What are some of the funniest phone interruptions you’ve experienced in your spa?

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I had a client whose phone rang during a hot stone massage, and the tone was the ‘Baby Shark’ song! It took everything not to laugh. I find it helps to remind clients to silence their phones during the consultation, but some still forget.

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